Your Privacy Matters at 4bdt99
This Privacy Policy explains what personal information 4bdt99 collects when you use our platform, why we collect it, how it is used and protected, and what rights you have over your own data. We are committed to handling your information with transparency and care.
Data Minimisation
4bdt99 collects only the personal information that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or beyond what is required to deliver our services securely.
Secure Storage
All personal data held by 4bdt99 is stored on encrypted servers with access controls. Transmission of data between your browser and the 4bdt99 platform is protected by SSL/TLS encryption at all times.
Your Data, Your Rights
Registered players have the right to access, correct, or request deletion of their personal data held by 4bdt99. Submit a data request at any time by contacting our support team via live chat.
No Unauthorised Selling
4bdt99 does not sell your personal information to third parties for their own marketing or commercial purposes. Data is only shared with third parties where necessary to deliver our services or comply with legal obligations.
Transparent Cookie Use
We use cookies and similar technologies to improve your experience on 4bdt99. This policy explains clearly which types of cookies are used, what data they collect, and how you can manage your cookie preferences.
Direct Contact
If you have any questions about how 4bdt99 handles your data, our privacy team is reachable through our 24/7 live chat or by email. We aim to respond to all privacy-related enquiries within five business days.
Section 1
Information We Collect
When you register for a 4bdt99 account, use our platform, or contact our support team, we collect various categories of personal information. The specific data collected depends on how you interact with the platform and the services you use. Below is a comprehensive overview of the types of information we may collect.
1.1 Information You Provide Directly
When creating or managing your 4bdt99 account, you provide information directly to us, including:
- Identity data: Your full legal name, date of birth, and national identity number (NID) or passport number (required during KYC verification);
- Contact data: Your email address, mobile phone number, and residential address;
- Account credentials: Your chosen username and a hashed version of your password (we never store passwords in plain text);
- Payment data: Your bKash number, Nagad number, Rocket number, Upay account, bank account details, or card details as provided for deposit and withdrawal purposes;
- Verification documents: Copies of identity documents, proof of address, and proof of payment method ownership submitted during the KYC process;
- Communications: Records of your interactions with the 4bdt99 support team via live chat, email, or WhatsApp.
1.2 Information Collected Automatically
When you access the 4bdt99 platform, certain technical and behavioural data is collected automatically through cookies and similar technologies:
| Data Type | Examples | Purpose |
|---|---|---|
| Device & Browser | Device model, OS version, browser type and version, screen resolution | Platform compatibility and fraud detection |
| Network & Location | IP address, approximate geographic location (country/city level) | Security, fraud prevention, regulatory compliance |
| Usage Data | Pages visited, games played, session duration, click patterns, bet history | Service improvement, responsible gaming monitoring |
| Transaction Logs | Deposit/withdrawal timestamps, amounts, payment method used, status | Account management, dispute resolution, financial compliance |
| Cookie Data | Session identifiers, preference settings, analytics identifiers | Session management, personalisation, analytics |
Aggregate and Anonymised Data. 4bdt99 may derive aggregate, anonymised statistics from the data we collect — for example, the total number of active players in a given month or the most popular game categories. Aggregated data does not identify any individual and is not subject to the same restrictions as personal data under this policy.
Section 2
How We Use Your Information
4bdt99 uses the personal information we collect for clearly defined purposes. We do not use your data for any purpose incompatible with those stated below. The primary purposes for which we process your personal information are:
2.1 Account Management and Service Delivery
We use your identity, contact, and account credential data to create and maintain your player account, authenticate your identity when you log in, process deposits and withdrawals through your chosen payment methods (bKash, Nagad, Rocket, Upay, and others), and provide access to all games and features on the 4bdt99 platform. Without this data, we cannot deliver the core services you have signed up for.
2.2 Identity Verification and Regulatory Compliance
We process identity and verification documents to comply with our Know Your Customer (KYC) obligations. Age verification is a legal and ethical requirement — 4bdt99 is an 18+ platform and we verify that all players meet this requirement before permitting real-money activity. We may also process your data to comply with anti-money laundering obligations, respond to regulatory enquiries, or fulfil court orders received from competent authorities.
2.3 Security and Fraud Prevention
Technical data including your IP address, device fingerprint, and login history is used to protect your account against unauthorised access, detect and prevent fraudulent transactions, identify unusual patterns that may indicate account compromise, and enforce the one-account-per-player rule. This processing is essential to maintaining the integrity of the 4bdt99 platform for all users.
2.4 Responsible Gaming
Usage and transaction data is reviewed by our responsible gaming systems to identify players who may be exhibiting signs of problem gambling behaviour — such as rapidly increasing bet sizes, extended continuous play sessions, or repeated failed withdrawal reversals. Where such patterns are detected, our team may reach out to offer support resources. Players may also set voluntary limits through their account dashboard. For more information, see our Responsible Gaming page.
2.5 Customer Support
When you contact the 4bdt99 support team, we retain records of those interactions — including chat transcripts and email correspondence — to resolve your query effectively, maintain quality assurance, train our support staff, and provide context if you contact us again about the same matter.
2.6 Platform Improvement and Analytics
Aggregated and anonymised usage data helps us understand how players navigate the 4bdt99 platform, which games perform well, where technical issues arise, and how we can improve overall user experience. This processing does not involve making decisions about individual players based solely on automated profiling.
Marketing Communications. If you have opted in to receive promotional communications from 4bdt99, we may send you information about new games, deposit bonuses, seasonal promotions (such as Eid or BPL season offers), and platform updates via email or SMS. You can opt out of marketing communications at any time by contacting our support team or adjusting your account notification preferences.
Section 3
Sharing Your Information
4bdt99 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
3.1 Payment Processing Partners
To process deposits and withdrawals, we share the minimum necessary financial information with your chosen payment provider — for example, your bKash number when processing a bKash transaction, or your bank account details when processing a bank transfer. Each payment partner operates under their own privacy policy and is responsible for the data they hold independently of 4bdt99.
3.2 Identity Verification Providers
To complete the KYC process, we may share identity documents and personal details with trusted third-party identity verification service providers. These providers process your data solely on our instructions and are contractually bound to maintain the same standard of data protection as 4bdt99.
3.3 Technology and Infrastructure Partners
We use third-party technology providers to host the 4bdt99 platform, deliver game content from studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and operate our customer support systems. These providers access only the data necessary to fulfil their specific technical function and are not permitted to use it for any other purpose.
3.4 Legal and Regulatory Disclosure
We may disclose your personal information to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or in response to a lawful request. We will notify you of any such disclosure where permitted by law and where it is practicable to do so.
No Cross-Border Data Transfers Without Safeguards. Where personal data is transferred to service providers located outside Bangladesh, 4bdt99 ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to that described in this policy. We do not transfer your data to jurisdictions with inadequate data protection standards without implementing compensating controls.
Section 4
Cookies & Tracking Technologies
4bdt99 uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform, remember your preferences, and gather analytics data. A cookie is a small text file stored on your device by your web browser when you visit a website.
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core functions: login sessions, account security, payment flow, game loading. Cannot be disabled without breaking platform functionality. | Session / up to 30 days |
| Functional | Remember your preferences such as language settings, display options, and last-used payment method to improve your experience on return visits. | Up to 12 months |
| Analytics | Collect anonymised data about how players use the platform — page views, session length, navigation paths — to help us improve site performance and content. | Up to 24 months |
| Security | Support fraud detection and account protection systems by recording device and session characteristics to flag unusual access patterns. | Session / up to 90 days |
4.2 Managing Your Cookie Preferences
You can control and manage cookies through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification when a cookie is set. Please note that disabling strictly necessary cookies will impair the functionality of the 4bdt99 platform — for example, you may not be able to maintain a login session or complete transactions.
For guidance on managing cookies in popular browsers, refer to the help documentation for your specific browser (Chrome, Firefox, Safari, Edge, or Samsung Internet). 4bdt99 does not control third-party cookies placed by game providers, and those providers' cookie practices are governed by their own policies.
Section 5
Data Security & Retention
4bdt99 takes the security of your personal information seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction.
5.1 Security Measures
- SSL/TLS encryption on all data transmitted between your browser and the 4bdt99 platform;
- Encrypted storage of sensitive personal data, including identity documents and payment details, at rest;
- Hashed password storage — your password is never stored in a readable format;
- Access controls limiting internal access to personal data to employees and contractors who need it to perform their role;
- Regular security assessments to identify and remediate vulnerabilities in the platform;
- Account activity monitoring to detect and respond to suspicious login attempts and unusual transaction patterns.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 4bdt99 will notify affected players as promptly as practicable and take immediate steps to contain and remediate the breach.
5.2 Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Account and transaction records are retained for a minimum of five (5) years from the date of account closure to meet financial record-keeping obligations;
- Identity verification documents are retained for the period required by applicable anti-money laundering regulations;
- Customer support communications are retained for up to three (3) years from the date of the interaction;
- Analytics and usage data in non-anonymised form is retained for up to two (2) years.
Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.
Section 6
Your Privacy Rights
As a registered player on 4bdt99, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via 24/7 live chat or email at [email protected].
6.1 Right of Access
You have the right to request a copy of the personal data that 4bdt99 holds about you. We will respond to verified access requests within a reasonable timeframe, providing a summary of the data categories held, the purposes for which they are processed, and the third parties with whom they have been shared.
6.2 Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For minor corrections such as contact details, you may update your information directly through your account profile. For corrections to identity or verification data, please contact our support team.
6.3 Right to Erasure
You may request that 4bdt99 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis for processing exists. Please note that we may be unable to fulfil erasure requests where retention is required by law (for example, financial records subject to anti-money laundering regulations).
6.4 Right to Object to Marketing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of 4bdt99 marketing communications, contact our support team or update your notification preferences in your account dashboard. Objection to marketing will not affect the processing of your data for other lawful purposes such as account management and security.
How to Submit a Privacy Request. To exercise any of the rights described in this section, contact the 4bdt99 support team via 24/7 live chat. For identity verification purposes, we may ask you to confirm your identity before processing a data access or deletion request. We aim to acknowledge all privacy requests within two (2) business days and to provide a full response within fourteen (14) business days.
Email privacy enquiries to: [email protected] — please use plain text and do not send sensitive documents via unsecured email.
Section 7
Third-Party Links & Services
The 4bdt99 platform integrates game content from third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we take care to partner only with reputable providers, each of these studios operates independently and may collect certain technical data through the games they deliver on our platform. Their data practices are governed by their own privacy policies, which are separate from this document.
4bdt99 is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. We recommend reviewing the privacy policies of any third-party services you interact with, including your mobile financial service provider (bKash, Nagad, Rocket, Upay) when making transactions.
From time to time, the 4bdt99 platform may reference or link to informational resources. Any such references are provided for general information only. 4bdt99 does not endorse and is not responsible for the content, accuracy, or privacy practices of external resources.
Section 8
Changes to This Policy
4bdt99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, make reasonable efforts to notify registered players via their registered email address or through a notice on the platform.
Your continued use of the 4bdt99 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and may request account closure by contacting the 4bdt99 support team.
We encourage all players to review this Privacy Policy periodically to stay informed about how 4bdt99 protects their personal information. The current version of this policy is always accessible at 4bdt99.app/privacy-policy.
Questions or Concerns? If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal information has been handled by 4bdt99, please contact our support team via 24/7 live chat or email at [email protected]. We take all privacy enquiries seriously and will respond promptly.
Have Questions About Your Data?
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